Nowadays, pharmaceutical supply chains (PSCs) are getting attention. Gaps between the supply and demand of the various lifesaving drugs needs to be relooked to improve the supply chain’s efficiency. Hence, factors that cause the shortage and unavailability of the drugs to the consumers need to be identified. The presented work aims to identify those factors and contemplates them for quantifying the mutual interdependencies. For the same, fuzzy set theory is incorporated with the Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique. The results of the presented study outrank the factors behind the shortage of drugs within the scope of pharmaceutical supply chain dynamics. Presented work finds it implication in decision-making procedures and governs various strategic and tactical planning frameworks.

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