Improving supply chain performance has become one of the critical issues for gaining competitive advantages in companies. Usage of key performance indicators (KPIs) are one of the methods to determine if the supply chain is functioning properly. Different warehouses have different KPIs, hence for better functioning of the warehouses, improved strategies based on future requirements need to be formulated. The existing KPIs do not provide solutions for developing future strategies hence in this paper new KPIs are designed in such a way that it helps in predicting future performances and in providing insights for decision making to the managers and stakeholders. The newly designed KPIs are stock index for determining safety stock, defective cost index for measuring defective products, operator productivity for efficient functioning of logistics, efficiency of machinery for measuring machines efficiency. Based on the data collected, KPIs are forecasted for the year 2022 and insights based on the analysis is delivered. Measures for improving the performance of the warehouse can be formulated using the insights.

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